
05-13-2010, 02:50 PM
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Polaris ATV Junkie!
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Member #3440
Join Date: Mar 2010
Location: Manchester, PA
Posts: 664
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Quote:
Originally Posted by popo
I have a 2009 550 XP that I purchased in late April of 2009. The ECM went oiut at 20 miles. The fornt A-arm bushings were wron out at 102 miles. Now, at 700 miles the rears are worn out. And last, but not least, I have had an issue with the power steering since July..the P/S became hard at times..almost like the unit had no P/S, the electric motor vibrates hard enugh hat it can be felt in the handlebars. I took it to 3 dealers..each technician felt the vibrations..said it was normal..even when I asked them to compare mine to new units that didn't have ther vibration mine had. All felt their units and still said it was normal. I tried to go through cuystomer service for some help...what a joke they are.. I became frustrated and let it go for a while. I finally took it to a dealer 60 miles from my home and within 30 seconds...literally... their technician said it wasn't right. The P/S motor needs replacing. This dealer has been great and contacted Polaris and they have agreed to supply a new motor, as the issue was documented 3 times under warranty, but I am responsible for the labor. Don't get me wrong, I am greatly relieved that this dealer actually has a competent technician that immediately agreed that it was not right and that Polaris is supplying the motor. However, I still feel that Polaris should cover the labor too. This problem was well documented while it was under warranty. I have called Polaris customer service twice about this issue..and again what a waste of time. I have a letter waiting to be mailed to Polaris, but I am not sure which department to send it to. I have viewed their website and there are several persons listed for various areas of their corporate ladder. Anyone have any suggestioins???
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I think my power steering is messed as well. When i turn on the machine and even at idle, it turns hard until i go a little bit. It's always been like that since new. I rode cableguys this weekend and his wasnt like that
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2010 Sportsman 850 XP EPS
2008 Sportsman 400 H.O.
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