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12-07-2011, 05:44 PM
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ATV Enthusiast
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Member #20154
Join Date: Nov 2011
Location: Jackson, Michigan
Posts: 60
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Break in service
Can I politely rant about my local dealer. I bought a 09 spm 800 three weeks ago. It was a brand new zero miles unit, I got it for a fair price. My dealer told me it needed a break in service at 10 hours. So three weeks, 40 miles 10 hours later I call the dealer and ask him how much the break in service would cost and I couldn't believe what he said. The service Rep told me it would cost $280 to $300 for the break in service. I could barely mutter the words what will you be doing for three hundred dollars. He proceeded to tell me they would change all the fluids, Tork down the rotors and do a front end alignment. He said they would go through the machine front to back. This has me wondering, really front end alignment after 40 miles, tork down the rotors. Shouldn't this stuff be done during the preparation? They did charge me $227 for preparation. WTF is this, I can't believe I spent $8000 on a machine (including extended warranty) and three weeks later have to pay for a front end alignment. What the hell did they do for my 227 dollar prep fee. Ok I'm done ranting now thanks for listening.
~Hankrnot~
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12-07-2011, 06:27 PM
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Extreme ATV Enthusiast
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Member #17657
Join Date: Aug 2011
Location: Ontario
Posts: 152
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Did you not consider doing the service yourself ? My dealer said I could bring mine back in or do it myself he's never seen the machine again 
__________________
2008 500 HO Carb
13,221 miles , 21,281 km , 826.9 hours
2011 MXZX 1200 Ski-Doo
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12-07-2011, 06:52 PM
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Polaris ATV Legend
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Member #13240
Join Date: Mar 2011
Location: Renfrew, Ontario, Canada
Posts: 1,798
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dealers never seen my machine since purchased either. easy to do servicing yourself when you take the time to learn it.
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4190km  2008 Polaris Sportsman 500 Ho, Polaris Hand & Thumb warmers, RotoPax 4 Gallon Fuel Pack, Custom Made Rear Bumper, PowerMadd Hand Guards, Polaris Rear Work Lights, Ricochet A Arm Guards, Modified Stock Muffler, Polaris 3500lb Winch, Rear Rack Extender, Super Atv 2" lift kit, Polaris Brush Guard, 3 Headlight Mod, Shock Covers, Uni Air Filter, EPI 'patv1' primary clutch spring. All up on Interco Swamplites! 
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12-08-2011, 01:29 PM
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ATV Enthusiast
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Member #20154
Join Date: Nov 2011
Location: Jackson, Michigan
Posts: 60
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I agree and would like to do it but I'm having trouble finding a service manual. Someone posted they got theirs from Polaris but I can't find them on their website. Either way they wont be doing it.
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12-08-2011, 02:30 PM
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Polaris ATV Junkie!
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Member #13545
Join Date: Mar 2011
Location: Zephyrhills,Fl.
Posts: 1,112
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Go to repair & maint. section. Theres a sticky posted by Bruce with a link to get a service manual!!
__________________
2011 Sportsman 500 H.O. Green
14" STI Wheels-26" Mud Trax X/L's
2500# polaris winch
Ricochet a-arm guards
Rev. override kit
Hid 3 light kit
3 light mod. w/relay
Uni air filter on both
Wifes
2011 Sportsman 500 H.O. Red
Ricochet a-arm guards
Hid 3 light kit
3 light mod. w/relay
Winch,wheels & tires still to go!
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12-08-2011, 02:35 PM
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Super Moderator
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Member #230
Join Date: Feb 2009
Location: The UP of Michigan
Posts: 5,566
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You can get a service manual through the dealer.
Just do the 1st service yourself. It'll save you a lot of money.
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12-08-2011, 04:53 PM
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ATV Enthusiast
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Member #20154
Join Date: Nov 2011
Location: Jackson, Michigan
Posts: 60
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Ok I will call the dealer. That link doesn't have the 800 twin. They made 3 different 800s in 09 from what I'm told, the 800, 800 le and the 800 twin.
__________________
09 sportsman 800 twin HO EFI
LT 2500 superwinch w/winch saver
cycle country plow
WES rear seat/cargo box
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12-08-2011, 05:40 PM
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Polaris ATV Junkie!
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Member #7294
Join Date: Sep 2010
Location: Wisconsin
Posts: 862
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I would do this fluid change and general checkover myself, you get to know your machine better that way and know when something really needs attention.
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12-08-2011, 07:55 PM
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Polaris ATV Junkie!
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Member #13773
Join Date: Apr 2011
Location: Ontario
Posts: 581
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my dealer was $489 for the first service (brake pads and 1 rotor to) and 5 and change for the 50 hr service(needed 2 new low beam bulbs)..now that its out of the 6 month warranty..it will never see that dealer again..
Polaris sent me a letter and questionnaire about the performance of my dealer.
So I let them know how I feel about that dealer and of the "maintenance cost" of the ATV compared to my 2011 ford ranger is astronomical. I let them know I will NEVER go back to that dealer because of the cost...come on $100 an hr to change oil and fluids...you have got to be kidding me.
1 summer of riding almost cost me $1000 in service fees from my dealer..Now that's Crazy shit!
ford truck 7,894 km....$65
Polaris ATV 980 km.....$1000
I have since found a reputable ATV mechanic to service my bike at $50hr and parts are cost.
__________________
Get Some!
2011 Sportsman 550 XP Camo
ATV Logic Rear Storage Pack
Front & Rear Deluxe Brushguards
Polaris 3500 lbs Synthetic Rope Winch
Fin Grip Gun And Bow Holder
Kimpex Fender Guards w-Footpegs
UNI Air Filter w-Belray Filter Oil
Custom 2-Up Seat
Pure Polaris Hand Guards
27' Swamp Lights
Polaris Front Lock&Ride Box
Ricochet A-Arm Guards (Black)
ATV Superstore 3 way Hitch
Garmin GPSmap 62
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12-08-2011, 08:11 PM
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Super Moderator
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Member #230
Join Date: Feb 2009
Location: The UP of Michigan
Posts: 5,566
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Quote:
Originally Posted by Hankrnot
Ok I will call the dealer. That link doesn't have the 800 twin. They made 3 different 800s in 09 from what I'm told, the 800, 800 le and the 800 twin.
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Somebody gave you wrong information.
In 2009 they only had technically two 800 models, and so they had two different 800 manuals. They were all a twin. Any of the LE models were only paint, wheels, and maybe some accessories, but the manual was exactly the same.
They also had an 800 6x6 model. So I guess one could call them three different models. The 6x6 did have its own service manual, but its pretty clear to tell if you have a 6x6.
The service manual you need is found here. 2009 Polaris Sportsman 800 HO EFI Do it Yourself Repair Manuals from RepairManual.com - Call 800-426-4214 Part # Part # 9921795
The OEM service manual is well worth the money compared to the clymers manual listed below it.
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