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12-08-2011, 05:52 PM
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Polaris ATV Junkie!
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Member #7294
Join Date: Sep 2010
Location: Wisconsin
Posts: 862
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No excuses, bad cv joint really, that should have been noticed by the dealer prep man, they must have rode it someplace, from there prep area to where ever you loaded it, the dealer should do something for you.
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12-08-2011, 06:17 PM
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ATV Enthusiast
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Member #20821
Join Date: Nov 2011
Location: Wisconsin
Posts: 56
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Quote:
Originally Posted by Diesel man 03
No excuses, bad cv joint really, that should have been noticed by the dealer prep man, they must have rode it someplace, from there prep area to where ever you loaded it, the dealer should do something for you.
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they claim 'its not that bad' i got a call today from the owner of the dealership saying he drove it and couldn't even get it to make that clicking noise' Pfffft. At any rate..the service manager said he hears it and the part is now off of back order and will be in next week. I drove the hour to pick up my ATV today (rear end still clicking for me) and will be dropping it off when the part comes in. I was also told by the salesman that the Polaris Rep was in the store today and when they told him about my problem "he didn't give 2 Sh*Ts" They are fixing it under warranty and that's enough i guess. I told the sales guy thats nice to know...
Last edited by WIGuY; 12-08-2011 at 06:25 PM.
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12-08-2011, 06:26 PM
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Extreme ATV Enthusiast
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Member #20739
Join Date: Nov 2011
Location: milton, wi
Posts: 165
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Where in wi are you if I may ask?
__________________
2011 sportsman 550 EFI
-heated grips
-polaris 2500# winch
-AcerBis uniko atv handguards
-moose 48" plow
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12-08-2011, 06:27 PM
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ATV Enthusiast
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Member #20821
Join Date: Nov 2011
Location: Wisconsin
Posts: 56
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about hour north of Greenbay
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02-02-2012, 03:59 PM
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Junior Member
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Member #22897
Join Date: Feb 2012
Location: CNY
Posts: 9
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I don't know about your machine issues, but I'd be in that pool for starters.
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02-02-2012, 04:48 PM
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ATV Enthusiast
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Member #20821
Join Date: Nov 2011
Location: Wisconsin
Posts: 56
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LMAO! i hear ya man..u should see them in the hot tub!!
Quote:
Originally Posted by Shaman
I don't know about your machine issues, but I'd be in that pool for starters.
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04-05-2012, 03:18 AM
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Junior Member
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Member #20304
Join Date: Nov 2011
Location: Vermont
Posts: 9
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If they're not willing to pull an axle from another new machine to get you up and running on a machine you just bought from them then I'd make damn sure they knew this was the last money I ever spend in their store. Granted the bad joint isn't their fault directly, but the lack of customer support is. You just dropped a hefty chunk of change on the product they sell and it sounds like they're not willing to go above and beyond to make sure your happy with your purchase. Talk about having a crappy buying experience. Good luck man.
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