Extended Warranty Purchase

[H4zY]

Hmm maybe I misunderstood the dealer I bought mine from. So.... since you are a dealer, I have to ask is it worth buying an extended warranty from Polaris? This is my first Polaris ATV with 6hrs and the rear CV axle is already popping. Lets see.... I have heard it backfire twice now and have a weird vibration on the right foot peg on deceleration.

[Pinochle767]

Originally Posted by PBDBracer

On Polaris warranty, if you buy a 12 month that is including the first 6 months of Polaris plus another 6 months for a total of 12 months. I am a Polaris dealer so I know this first hand as I sell the contracts also.

Yeah so being a dealer do you honestly think it's worth it to buy an extended warranty on these machines? If so where else can you get one besides the dealer and who usually has the best pricing?

[Dirty Dawg Dale]

As a service manager for years I have personal experience dealing with these money grabbing extended warranty companies and none of it was pleasant. They will try to get out of paying everything. Some good news is I heard that GE has a pretty good extended warranty through Polaris. Read the fine print, some make you pay for all the repairs up front and then they will reimburse you, some will only cover the failed part and not the labor. Read the fine print and ask all kinds of questions. If the dealer is selling you the extended warranty he should know absolutely everything about it.

[Pinochle767]

Sweet thanks for the info Dale, I'm going to have to look into that!

[Dirty Dawg Dale]

Glad to help!

[PBDBracer]

Well as far as is it worth it, I have seen it work and I have seen it not work. Its kinda like I purchased it on my 4X4 truck and never used other then for a 100 dollar windshield wiper fluid bottle. So in my case I spent the money for nothing, BUT I always had the comfort of knowing if the something happened then I had a warranty for it. Like Dale said GE is who Polaris works with and they are a pretty good company to deal with. I dont charge my customers up front. I have heard of other shops doing so. But we usually get the machine and take a look at it then submit a claim to GE and they say what they pay and what they wont and then let the customer know and go from there. For the extended warranty like a CV joint they will cover as long as the boot is not ripped or any crash damage. Things like tranny and motor also if maintance is done on them like oil changes. I have seen a guy a new motor, he paid a $50 deductible and no problem got a new motor. But then I have seen a guy get a warranty contract and had an electrical issue. Well we all know with electrical it could take 5 minutes or 5 hours. Well we submited the claim and they would only pay for the part plus flat rate for that part. No diagnostic time. Then that comes back on to the customer. Now it all depends sometimes I have ate it if the customer has been real good to me and bought everything from me, and other times if they have bought it elsewhere and we have done the work I try and work with them but they have to pay what the contract dosnt pay. I work with GE with Polaris but wont sell any aftermarket contracts from other companies becuase like others have said they are hard to deal with and wont cover things and under only certain rules. I guess to answer your question are they worth it or not. It all depends on how your riding and how you treat your machine. Some guys ihave seen only put on a few hundred miles a year, probly not worth it, but if you ride hard and play hard and alot then it might be worth it. Hope this helps you guys out.

[Pinochle767]

Yeah thanks PBDB I'm gonna have to think about it some more. I ride mine kinda hard when I do but it doesn't get ridden that often plus I let other people ride it so I will probably end up getting one. I'm gonna go talk to my dealer this afternoon about it and see what his price is.

Thanks again!