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05-21-2011, 07:11 PM
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Junior Member
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Member #14800
Join Date: May 2011
Location: AZ
Posts: 8
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warn winch install problem; need help?!
I just bought a new polaris 500 ho 2011. I got a warn 25xt winch with a kfi mount. I've been threw this forum and found some awesome install posts. First off, the screw on the kfi mount snapped while i was hand tightening it to the frame  . Will call KFI monday to get it resolved.
On to the main issue. I installed the winch and ran the wires. Upgraded the blue and yellow to 6 gauge wires. Used the preinstalled battery wire(blk and red) and attached the back black plug onto the batter. I started up the atv and pushed the reel in and out. I can hear the motor inside the winch moving but the spool is doing nothing. I checked to see if it was rubbing or catching on something but i can free spool it no problem.
any ideas? will call warn on monday.
thanks
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05-21-2011, 07:34 PM
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Extreme ATV Enthusiast
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Member #14486
Join Date: Apr 2011
Location: NE Washington
Posts: 107
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Did you engage the clutch on the winch so that it will power in and out? If you are in "free spool" it will not power in or out. Very detailed instructions in your book, I know just put one on yesterday.
__________________
John
2010 800 EFI Sportsman 6x6
Black Vision 159 wheels
GBC Spartacus tires
Warn RT 30
Custom ATV-Guru bumper
ATV-Tec gun rack
2002 500 Sportsman 6x6
Titan 589 MT tires
Warn 2500 winch
Warn bumper
Cycle Country plow
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05-21-2011, 07:59 PM
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Junior Member
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Member #14800
Join Date: May 2011
Location: AZ
Posts: 8
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I did turn the red knob on the winch. I went out right after i posted and checked the voltage and did another scan and test. The cable will pull out when not in free spool. Also, i finally got the cable to retract a few inches and then it stopped and i hear noise from the winch. I'm guessing i got a bad one with a bad gear set up.
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05-22-2011, 02:38 AM
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Polaris ATV Legend
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Member #6579
Join Date: Aug 2010
Location: Central Connecticut
Posts: 3,114
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Mornin and sorry to read of the winch problems!
I think you have an internal problem with the winch. Either the clutch or the gears as you suspect. Either way, I would say your correct with turning it over to WARN...
CW
__________________
Mine
2007 Polaris Sportsman 700 EFI W/ 26" Maxxis Big Horns, Crusher Black alloy rims, EPI clutch kit, EPI HD springs F&R, Moose front/Ricochet rear CV guards, Kolpin Aux 4 Gal fuel can, UNI air filter, Moose camo tank bag, F&R rack extensions, Lock-N-Ride lo & hi windshields, Acerbis hand guards, CUSTOM mirrors and a 3000# Gorilla winch, W/Am-steel blue synthetic line, running thru a winch saver and an aluminum fairleed.
NEW: Thor's foot pegs and CUSTOM rear rack support frame and WES seat box. CUSTOM front and rear mud flaps.
Momma's
2000 Polaris Trail Boss 325 W/23" Wooly Bogger rear tires, Powermadd hand guards, UNI filter, Big Dawg rear and side bags, Polaris Mirrors, Kolpin grips, Quad Boss tank bag, Gas tank fuel gauge, Custom front 12v power port, Dual 1.5 Gal Kolpin fuel cans, mounted in custom rear facing mounts and a 2000# Super-Winch in a custom built mount W/winch saver.
CALL Thor @ www.TheATVSuperStore.com - 815-321-3888
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05-22-2011, 07:05 AM
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Extreme ATV Enthusiast
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Member #14486
Join Date: Apr 2011
Location: NE Washington
Posts: 107
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If it will free spool when in the "engaged" position then you have a problem where you need to call Warn.
__________________
John
2010 800 EFI Sportsman 6x6
Black Vision 159 wheels
GBC Spartacus tires
Warn RT 30
Custom ATV-Guru bumper
ATV-Tec gun rack
2002 500 Sportsman 6x6
Titan 589 MT tires
Warn 2500 winch
Warn bumper
Cycle Country plow
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05-25-2011, 02:48 PM
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Junior Member
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Member #14800
Join Date: May 2011
Location: AZ
Posts: 8
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Just an update. What a nightmare this has been. The KFI mount people were horrible to deal with. Ended up forcing the broken bolt out and buying a new set of four from my local lowes. Warn winch apparently had misaligned gears and needed to be ran for a few minutes to line up again(?) i said whatever as long as it works.
I also ordered a polaris oem front and rear brush guard. Front brush guard = another snapped bolt. apparently my out of shape hand tightening is too much for these great bolts. Rear brush guard, tried to be very gentle and not tighten them really at all and now they won't even tighten. Stripped just going into the frame. I may try and call polaris but will probably end up getting all new bolts and adding a nut to the back side of the rear brush guard.
also, the warn contactor box, broken bolt... i was finger tightening it. I will say that warn has been easy to deal with so far. My local store where i bought the damn atv is dead to me. Apparently once they have your money and realize you're doing the install and maintenance yourself they didn't care about me anymore. It is the ride now branch in AZ. Also, all they sell is polaris atvs... they ordered me the wrong mount because they didn't know the 2011's took a different one... RIGHT!?
sigh
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05-25-2011, 04:35 PM
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Polaris ATV Junkie!
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Member #11247
Join Date: Jan 2011
Location: Michigan
Posts: 1,035
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I hear you on the wrong mount. Dealer by me ordered me the wrong winch. I told them the 11's were diffeent, but they convinced me they weren't. That's crazy about all the bolts. I did snap one installing the plow plate to my frame though. Didn't strip, but popped the head off. Not sure what the bolts were made of, but they felt as heavy as air. Bought two new ones after a used an EZ out.
Good luck getting it all sorted.
__________________
2011 Sportsman 500 H.O. - Guru brush guard, 26" original Big Horns, gutted muffler, Polaris 2500 w/synthetic line/hawse/winch saver, Polaris HD springs, Polaris heated grips, Glacier III 60" plow, Quadovator reverse mod, 3 headlight mod, Polaris rear rack extender, rear L&R cargo box, HIDs
2011 Trail Boss - HIDs SOLD
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06-02-2011, 11:11 AM
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ATV Enthusiast
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Member #11552
Join Date: Jan 2011
Location: Woodstock Georgia
Posts: 76
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Sinners, a word of advice on the bumpers: I installed both polaris items, but I used better hardware than what they supplied. I took the oem bolts to Home depot and was able to match them to GOOD hardware, and installed it that way. I bolted the rear brushguard on with bolts and nuts. I tried the "tap the frame" crap with their chinese bolts, and that was a joke. I ended up taking the seat off, then taking out the black pins that secure the rear fenders. After doing that, you can slip your utility box towards the front of the atv. Once you have done that, you can get to the back side of the "c" channel frame to get nuts on the bolts. Feel free to PM me if you have any other questions.
Oh, and yeah, the dealership almost laughs at you once you come back in after the initial purchase. I have decided I will not go back unless there is absolutely no way around it.
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06-02-2011, 11:18 AM
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ATV Enthusiast
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Member #13505
Join Date: Mar 2011
Location: Greenwood AR
Posts: 49
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Sounds like you need to start using all grade 8 bolts.
__________________
2011 CAMO 850XP
RACK EXTENDER
FRONT BRUSH GUARD
POLARIS 3500 SYNTHETIC WINCH
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06-02-2011, 11:53 AM
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Polaris ATV Junkie!
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Member #9235
Join Date: Nov 2010
Location: Montana
Posts: 1,001
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I've had several jobs lately that required changing the bolts/screws for better ones. The cheap Made in China junk is totally worthless.
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