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Discussion Starter · #1 ·
I purchased my first Polaris in fall of 2014 and was thinking that I had bought the best machine on the market, the jury is still out on that. My first trip out, it rained on us and in the morning my machine would barely run and sounded like it was firing on only half of the cylinders. It was flashing error codes that referenced the ECM. I took it to the closest dealer and they reset the computer and it was fine.

Within a few weeks, the rear cab along the right side (over the muffler) melted. The dealer (not where I purchased it) worked with Polaris to replace the rear cab. I got it back to the farm and ran it for 15 minutes and it melted again. This time it melted thru the wiring harness and damaged some of the other cables. Nearly 1 month later, I got it back after they replaced the cab and all the melted wires, cables, etc... and they also added heat shielding above and beyond factory specs. Also the mechanic told me that the exhaust manifold did not have any gaskets coming off the head.

Round 3, I have tried to monitor the heat and shut it down when it starts getting hot which seems to take about 15-20 minutes. After pulling my DR Brush mower (400 lbs of the supposed 1500 lbs tow capacity) for about 45 minutes it completely died. Cab had melted again, not as bad as in the past but now it won't start and keeps blowing fuses when you turn the key. I took it back to the dealer and they have had it for the last three weeks. I call them once a week and they have not even been able to get it started yet. They told me that they needed to order a special tool from Polaris to continue the diagnosis.

I am hoping that Polaris will cover this under "good will" as this issue has never been resolved. However, it seems like many others are having heat issues with this same model but mine seem excessive. I do not ride this thing hard, I keep it in low gear as recommended when driving slow and/or pulling anything. I am wondering two things from the community of other Polaris users out there. 1.) Has anyone else had similar problems which the dealer was actually able to solve? 2.) What recommendations do people have on selling/trading this thing when I do finally get it back?
 

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Man, I would think you should check into Lemon Law and see if you can just get a new one....
 

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Discussion Starter · #3 ·
I spoke to the Kansas AG office today and they encouraged me to file a formal complaint. The dealer I have been working with locally has been great and I don't want to burn them on this but after spending over $12K on a vehicle that has spent more time in the shop than doing its job, I am just about ready to pull the trigger on that. Waiting on a call back from the owner today to see if he has any other ideas that will resolve this for me.

Will keep you posted. Thanks for the response.
 

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I'd have to say I agree with Lolly, about looking into the lemon law.... or see if your dealer or Polaris will buy it back!!

If not, I'd trade it in on your next "favorite brand" or at a car dealership or somewhere of the like for something different.

I'd personally be beyond pissed off and would likely contact a lawyer as to the legal options you have in your area / state.
 

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When did the sportsman start coming with a cab ?


If you did a bit of research before you bought, you would find that the 1000 has had heat issues since day 1. Not excusing the problem, there should be a recall on the complete exhaust.
 

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When did the sportsman start coming with a cab ?


If you did a bit of research before you bought, you would find that the 1000 has had heat issues since day 1. Not excusing the problem, there should be a recall on the complete exhaust.
Polaris calls the front and rear fender plastics the front and rear "Cab" in their parts lookup.

As far as I know, in the fall of 2014 when he bought it there probably wasn't much information out there on the exhaust heat issue.
 

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When did the sportsman start coming with a cab ?


If you did a bit of research before you bought, you would find that the 1000 has had heat issues since day 1. Not excusing the problem, there should be a recall on the complete exhaust.
if you could read, you'd see that he bought it in the fall of 2014 which is when they just came out. what research could he have done when there wasn't any information available about the heat issue??? why is it that you always have to be a jackass on here and act like a know it all when you clearly don't know near as much as you "think" you do???
 

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why is it that you always have to be a jackass on here and act like a know it all when you clearly don't know near as much as you "think" you do???
LOLOLOLOLOLOLOL
LOLOLOLOLOLOLOL
LOLOLOLOLLOLOLO
LOLOLLOLOLOLOLO
Perfectly said.
 

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why is it that you always have to be a jackass on here and act like a know it all when you clearly don't know near as much as you "think" you do???
LOLOLOLOLOLOLOL
LOLOLOLOLOLOLOL
LOLOLOLOLLOLOLO
LOLOLLOLOLOLOLO
Perfectly said.
if i had a dime every time he tried acting like a know it all and ended up making a dick out of himself in the process, i could go buy another new quad.
 

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^ you probably should before yours melts to the ground.
 

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^^ his machine is also 100 hp .

He is almost as retarded as cuda
 

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Discussion Starter · #15 ·
So...I finally spoke with the owner of the local Polaris dealership (RideNow Powersports in Olathe, KS). He made me a deal that I am happy with. They took my machine in trade for a new 2016 hunter edition 1000 XP and I picked it up on Saturday. It will take a while to get it broken in properly before I will be able to compare apples to apples so to speak but for the short time I rode on Saturday it stayed much cooler than the one I had problems with.

I am going to postpone judging Polaris until I have confirmed the new machine is working properly but I can say that the dealership worked hard to make this right for me and would do business with them again. Once this thing gets broken in I will let you all know the results. Thank you for all the input!
 

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Since it's still a 1000, it will melt again.... eventually...
 

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Since it's still a 1000, it will melt again.... eventually...
I have a three month old 1000 Touring, 1k miles so far, nothing melting and no red hot exhaust either.
 

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Sounds like they did you right, I hope you have good luck with it!!!!
 
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